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Antelope Help Center

Antelope Pets Help Center

Bocce's Bakery

Super Snouts

Ark Naturals

Doggo

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Antelope Rewards

Orders are typically packed and processed within 1-2 business days - we'll send a shipping confirmation with tracking details just as soon as it's on its way.Your order's estimated arrival timeframe depends on the shipping method selected at checkout

<div data-block="true" data-editor="6n8co" data-offset-key="c348t-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="c348t-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="c348t-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 18px;">Orders are typically&#xA0;</span></span><span data-offset-key="c348t-0-1" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: bold;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 18px;">packed and processed within 1-2 business days</span></span><span data-offset-key="c348t-0-2" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 18px;">&#xA0;- we&apos;ll send a shipping confirmation with tracking details just as soon as it&apos;s on its way.</span></span></div></div><div data-block="true" data-editor="6n8co" data-offset-key="7ecvc-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="7ecvc-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="7ecvc-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 18px;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="6n8co" data-offset-key="6je67-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="6je67-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="6je67-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 18px;">Your order&apos;s estimated arrival timeframe depends on the shipping method selected at checkout:&#xA0;</span></span></div></div><div data-block="true" data-editor="6n8co" data-offset-key="5okku-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="5okku-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="5okku-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 18px;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="6n8co" data-offset-key="a5adh-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="a5adh-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="a5adh-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: bold;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 18px;">Free and Standard</span></span><span data-offset-key="a5adh-0-1" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 18px;">: Estimated 3-7 business days</span></span></div></div><div data-block="true" data-editor="6n8co" data-offset-key="2o12h-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="2o12h-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="2o12h-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: bold;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 18px;">Expedited</span></span><span data-offset-key="2o12h-0-1" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 18px;">: Estimated 2-3 business days</span></span></div></div><div data-block="true" data-editor="6n8co" data-offset-key="7pehb-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="7pehb-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="7pehb-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-weight: bold;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 18px;">Rush</span></span><span data-offset-key="7pehb-0-1" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-family: Arial, Helvetica, sans-serif; font-size: 18px;">: Estimated 1-2 business days</span></span></div></div>

When will my Antelope order ship?

We cannot accept returns or exchanges - but, we always want to ensure your furry friend is happy. Please reach out to hello@antelopepets.com and let us know how we can help!

<p><span style="font-size: 18px; color: rgb(0, 0, 0);">We <strong>cannot</strong> accept returns or exchanges - but, we always want to ensure your furry friend is happy. Please reach out to <strong>hello@antelopepets.com</strong> and let us know how we can help!</span></p>

Can I return or exchange my Antelope order?

Because of how quickly orders are printed and processed, we cannot guarantee that we will be able to edit or cancel your order once you have received your order confirmation via email. We we will do our best to accommodate requests, but please know,

<p id="isPasted" style="box-sizing: border-box; font-size: 20px; color: rgb(51, 51, 51); font-family: Brandon_Grotesque, -apple-system, system-ui, &quot;avenir next&quot;, avenir, &quot;helvetica neue&quot;, helvetica, ubuntu, roboto, noto, &quot;segoe ui&quot;, arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: border-box; font-size: 18px;">Because of how quickly orders are printed and processed, <strong style="box-sizing: border-box; font-weight: bolder;">w</strong></span><span style="font-size: 18px;"><strong style="box-sizing: border-box; font-weight: bolder;">e cannot guarantee that we will be able to edit or cancel your order once you have received your order confirmation via email</strong>. We w</span><span style="box-sizing: border-box; font-size: 18px;">e will do our best to accommodate requests, but please know, in many cases, it may be too late to make changes.</span></p><p style="box-sizing: border-box; font-size: 20px; color: rgb(51, 51, 51); font-family: Brandon_Grotesque, -apple-system, system-ui, &quot;avenir next&quot;, avenir, &quot;helvetica neue&quot;, helvetica, ubuntu, roboto, noto, &quot;segoe ui&quot;, arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></p><p style="box-sizing: border-box; font-size: 20px; margin-bottom: 0px; color: rgb(51, 51, 51); font-family: Brandon_Grotesque, -apple-system, system-ui, &quot;avenir next&quot;, avenir, &quot;helvetica neue&quot;, helvetica, ubuntu, roboto, noto, &quot;segoe ui&quot;, arial, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: border-box; font-size: 18px;">Please reach out to our team at <strong>hello@antelopepets.com</strong> and let us know how we can help.</span></p>

Can I edit or cancel my Antelope order?

At this time, Bocce's Bakery*, Super Snouts and Ark Naturals* are only available in the U.S. (*and select parts of Canada, too!) and we do not have the capability to ship outside of the U.S.We hope to be able to treat more of our furry friends intern

<p><span style="color: rgb(0, 0, 0); font-size: 18px;">At this time, Bocce&apos;s Bakery*, Super Snouts and Ark Naturals* <strong>are only available in the U.S.</strong> (*and <strong>select parts of Canada,</strong> too!) and we do not have the capability to ship outside of the U.S.<br style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: Brandon_Grotesque, -apple-system, system-ui, &quot;avenir next&quot;, avenir, &quot;helvetica neue&quot;, helvetica, ubuntu, roboto, noto, &quot;segoe ui&quot;, arial, sans-serif; font-size: 20px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: Brandon_Grotesque, -apple-system, system-ui, &quot;avenir next&quot;, avenir, &quot;helvetica neue&quot;, helvetica, ubuntu, roboto, noto, &quot;segoe ui&quot;, arial, sans-serif; font-size: 20px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">We hope to be able to treat more of our furry friends internationally in the future!</span></p>

Are Antelope products available internationally?

Yes! Add a gift note to your order in your cart. Just type a note with 150 characters or less (without emojis or special characters) in the text box under the heading "Is This a Gift? Add a Note!" (circled in the screenshot below for reference). We'l

<p><span style="font-family: Arial, Helvetica, sans-serif; font-size: 18px; color: rgb(0, 0, 0);">Yes! Add a gift note to your order in your cart. Just type a note with 150 characters or less (without emojis or special characters) in the text box under the heading <strong>&quot;Is This a Gift? Add a Note!&quot;</strong> (circled in the screenshot below for reference). We&apos;ll print your note on your order&apos;s packing slip. *Pricing is not listed on packing slips. </span></p><p><img src="https://attachments.gorgias.help/omeg/hc/r56z/screenshot%202024-01-10%20at%202.25.28%E2%80%AFpm-79998445-dafe-46d4-9ec3-95f06a0c4dda.png" style="width: 698px;" class="fr-fic fr-dib"></p><p><br></p>

Can I add a gift note to my Antelope order?

Yes! Select "Subscribe & Save" when you add a product to your cart to receive a recurring delivery. Every Subscribe & Save order is discounted 10% and free shipping applies for orders $35+.The frequency of auto-shipments can be set to every 1, 2, or

<main id="isPasted"><p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: var(--ghc-primary-font-family),sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 1.5;"><span style="color: rgb(0, 0, 0); font-size: 18px; font-family: Arial, Helvetica, sans-serif;">Yes! Select &quot;<strong>Subscribe &amp; Save</strong>&quot; when you add a product to your cart to receive a recurring delivery. Every Subscribe &amp; Save order is <strong>discounted 10%&#xA0;</strong>and <strong>free shipping applies for orders $35+.<br style="box-sizing: border-box;"></strong><br style="box-sizing: border-box; color: rgb(51, 51, 51); font-family: Brandon_Grotesque, -apple-system, system-ui, &quot;avenir next&quot;, avenir, &quot;helvetica neue&quot;, helvetica, ubuntu, roboto, noto, &quot;segoe ui&quot;, arial, sans-serif; font-size: 20px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">The frequency of auto-shipments can be set to <strong>every 1, 2, or 3 months</strong>. You can <strong>manage your subscriptions any time</strong> (changing frequency, skipping deliveries, adding new products, swapping products, etc.) through the &quot;<strong>Your Subscription</strong>&quot; button on your <strong>Account</strong> page.</span></p></main><div style="box-sizing: inherit; border-top: 1px solid rgb(221, 221, 221); padding: 25px 0px; margin-top: 40px; display: flex; flex-direction: row; -webkit-box-pack: justify; justify-content: space-between; -webkit-box-align: center; align-items: center; text-align: center; color: rgb(0, 0, 0); font-family: Brandon_Grotesque, -apple-system, &quot;system-ui&quot;, &quot;avenir next&quot;, avenir, &quot;helvetica neue&quot;, helvetica, ubuntu, roboto, noto, &quot;segoe ui&quot;, arial, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div>