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Antelope Help Center

<p id="isPasted" style="box-sizing: border-box; font-style: normal; font-weight: 400; font-size: 16px; line-height: 1.5; color: rgb(70, 70, 70); font-family: Avenir; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You can access your customer portal through your store account login. If you have not registered an account, you will need to create an account using the same email address used at checkout.<p style="box-sizing: border-box; font-style: normal; font-weight: 400; font-size: 16px; line-height: 1.5; color: rgb(70, 70, 70); font-family: Avenir; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Once your account is registered, you can log in and access your customer portal by clicking on the&#xA0;Manage Subscriptions&#xA0;link.<p style="box-sizing: border-box; font-style: normal; font-weight: 400; font-size: 16px; line-height: 1.5; color: rgb(70, 70, 70); font-family: Avenir; font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">You can also access your account using a customer portal magic link. This magic link is typically sent in the&#xA0;Subscription Confirmation email&#xA0;when you begin a subscription and the&#xA0;Upcoming Order email.

You can access your customer portal through your store account login. If you have not registered an account, you will need to create an account using the same email address used at checkout. Once your account is registered, you can log in and access

How do I login to my customer account?

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What are the ingredients in Bocce's x Shake Shack® ShackBurger Dog Biscuits?

Does Bocce's bake with organic ingredients?

When will Bocce's treats expire?

Bocce's Bakery

What is the teaspoon measurement of the scoop that is included in Super Snout's Joint Power?

Does Super Snouts have a supplement that supports liver health in dogs?

My companion animal is on prescribed medication(s) - are there any drug interactions that I should be concerned about when introducing a Super Snouts supplement?

I just received my Super Snout's supplement and the jar is only half full. Is this a mistake?

Can Super Snouts supplements be given to puppies?

Super Snouts

Is Ark Naturals cruelty free?

Who formulates Ark Natural's products?

Oh no! My dog ripped open the bag of Ark Naturals product and ate more than recommended. What do I do?

Do you use any wheat, corn, soy or artificial ingredients in Ark Natural's products?

Ark Naturals

How much does pet insurance cost? And how does Doggo price its dog protection plans?

Which pets qualify for Doggo insurance?

Where can I use my Doggo insurance?

Doggo

How do I use passwordless login?

How do I edit my account details?

How do I update my billing information?

How do I add a payment method?

How do I remove a payment method?

How do I add or edit my address?

How do I swap products?

How do I process my order immediately?

How do I skip my next order?

How do I skip a subscription?

How do I edit my next order date?

How do I edit the delivery frequency for a subscription?

How do I add a one-time product to an order

How do I add a discount?

How do I pause a subscription?

How do I cancel a subscription?

How do I reactivate a subscription?

What is Antelope Rewards?

Who can join?

How do I earn points?

How do I view my point balance?

How do I redeem my points?

Is there a limit to the number of points I can earn?

What do the 'approved', 'pending' and 'cancelled' statuses mean?

What happens if a friend I refer cancels or returns their order?

Why did my account balance go down?

I completed an activity but didn't earn points!

Can I use my points during checkout?

How do I leave the program?

What happens if I leave and decide to join again?

Where can I report a problem or give feedback?

Antelope Rewards

When will my Antelope order ship?

Can I return or exchange my Antelope order?

Can I edit or cancel my Antelope order?

Are Antelope products available internationally?

Can I add a gift note to my Antelope order?

Can I subscribe to a recurring Antelope delivery?

How do I login to my customer account?Updated 4 months ago