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When will my Antelope order ship?
Orders are typically packed and processed within 1-2 business days - we'll send a shipping confirmation with tracking details just as soon as it's on its way.Your order's estimated arrival timeframe depends on the shipping method selected at checkout
Can I return or exchange my Antelope order?
We cannot accept returns or exchanges - but, we always want to ensure your furry friend is happy. Please reach out to [email protected] and let us know how we can help!
Can I edit or cancel my Antelope order?
Because of how quickly orders are printed and processed, we cannot guarantee that we will be able to edit or cancel your order once you have received your order confirmation via email. We we will do our best to accommodate requests, but please know,
Are Antelope products available internationally?
At this time, Bocce's Bakery*, Super Snouts and Ark Naturals* are only available in the U.S. (*and select parts of Canada, too!) and we do not have the capability to ship outside of the U.S.We hope to be able to treat more of our furry friends intern
Can I add a gift note to my Antelope order?
Yes! Add a gift note to your order in your cart. Just type a note with 150 characters or less (without emojis or special characters) in the text box under the heading "Is This a Gift? Add a Note!" (circled in the screenshot below for reference). We'l
Can I subscribe to a recurring Antelope delivery?
Yes! Select "Subscribe & Save" when you add a product to your cart to receive a recurring delivery. Every Subscribe & Save order is discounted 10% and free shipping applies for orders $35+.The frequency of auto-shipments can be set to every 1, 2, or