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How do I remove a payment method?Updated 7 months ago

To remove an existing payment method: 

  1. Log in to your customer portal.
  2. Click the Address & payment details tab and select manage payment methods
  3. Select Remove on the existing payment to delete. Note that payment methods for active subscriptions can't be deleted.

If you used PayPal as your payment gateway, you can edit the payment method in your PayPal settings. Otherwise, you need to cancel the subscription and start a new subscription via checkout.

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